Who is actually right?
Generally, the opinions of employees and their line managers will differ when it comes to
operational topics such as productivity. In order to bridge the gap firstly managers and
employees need to discuss and agree upon the criteria used to measure productivity. In some
cases the criteria is decided from the top management and there is no room for
negotiation. However, if you could ask your subordinates to brainstorm ideas and then
explain what the performance indicators should be and then they might be more likely to accept it.
Of course aiming to focus on the positives. The key performance indicators or targets need to be very clear and measurable only then comparison will be possible. Most companies have targets already in place so just use those as concrete data instead of discussing the feeling of "feeling productive". Some people prefer to work from home and may feel like they are more productive due to their psychological bias. If you want to balance the well-being of your
employees and conversion rates then that is different. If you want solely focus on data then
collect relevant and measurable performance points to analyze with your team.
For more practical tips on productivity look at this article: How to avoid distractions in the office and at home
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